Shipsidekick Help

Knowledge Status Changelog

🇬🇧

🇬🇧English 🇪🇸Español 🇫🇷Français 🇮🇩Bahasa Indonesia 🇨🇳中文

Knowledge Status Changelog

Knowledge Status Changelog

🇬🇧

🇬🇧English 🇪🇸Español 🇫🇷Français 🇮🇩Bahasa Indonesia 🇨🇳中文

Documentation

3PL Customer Onboarding Playbook
Returns: The Complete User Guide
Printing labels and invoices
Order Inventory Allocation: The Complete Guide
User Management Guide
Order Management: Complete User Guide

Move a Batch of Orders to a Different Warehouse
Export Order Data and Find Orders by Tag
Copy an Order Automation to Another Organization
Unstick an Order That Will Not Allocate
Set Box Rules by Order Quantity
Set Package Size and Weight by Product

Reopen an Order Fulfilled Outside Shipsidekick
Prioritise Older Orders When Generating Missions
Find Urgent Orders That Are Not on a Mission
Recover an Order Stuck in Open With No Tasks

Receive a Return at the Dock
Inspect and Grade a Returned Item
Execute Dispositions and Restock Returned Stock
Clear the Returns HOLD Queue

Raise, Receive and Close a Purchase Order
Add a Supplier and Put It on a Purchase Order

Automation Rules: User Guide

Add a SKU Alias So a Second SKU Finds the Same Product
Bulk-Assign Product Identifiers from a CSV
Read and Configure Primary and Linked Variants
Upload Product Bundles from a CSV
Product Management Guide
Purchase Orders: The Complete Guide
Cycle Counting: The Complete Guide

Publish a Carrier Account to Child Organizations
Create a Carrier Markup Tier for Child Organizations
Choose Who Pays Duties on an International Order
Buy a Label for a Pickup From an Address You Do Not Own
Bill a Shipment to Someone Else's Carrier Account
Ship an Order on a Carrier Shipsidekick Does Not Integrate With
Auto Print Packing Slips

Set Up Shopify Inventory After Connecting
Resolve a TikTok Order That Will Not Produce a Label
Accessing the Shipsidekick API

Read the Inventory Screen
Print Bin Location Labels
Pick a Full Pallet in One Scan
Create and Apply Pallet License Plates (LPNs)
Remove an Expiration Date or Lot Number from Inventory
Set the LPN Barcode Mask for a Warehouse
Recover Stock Stranded in Picking Totes
Move Inventory Between Locations
Setup Warehouse Storage Locations

Missions for Picking Orders: Complete User Guide

Ecommerce Fulfillment & WMS Glossary

Digital Wallet Feature Guide for 3PL Billing

Connecting Shopify
Using the License Plate Numbers (LPN) Feature
SKU Naming: A Complete Guide to Best Practices
Warehouse Slotting: A Complete Guide to Best Practices
Purchase Orders & Receiving: A Complete Guide
Order Picking Best Practices with Shipsidekick
Shipping Orders Best Practices with Shipsidekick
Warehouse Locations Management with Shipsidekick
Connecting Shopify to Shipsidekick: Integration Guide
Managing 3PL Customers in Shipsidekick
Setup Socket Barcode Scanner on iOS Devices
Configuring Your Shopify Connection
Pick & Pack Orders with Missions
Partially Fulfill Orders
Mission Pick Fill Strategies Explained

Esc

Mr Shipsidekick

Get answers from our knowledgebase

Ask Mr Shipsidekick anything

Answers come straight from this knowledge base, with links to the source articles.

AI answers may be imperfect — verify important details.

Sign in to view Help Center

Enter your email and we'll send you a secure sign-in link.

Email address

Please enter a valid email address.

Check your email

We sent a login link to . Click the link in that email to sign in.

Knowledge base

Suppliers & Purchasing

2 articles

Raise, Receive and Close a Purchase Order Add a Supplier and Put It on a Purchase Order

Powered by ellocharlie